
Privacy Policy
Last Updated: Feb 19, 2026
Refined Body and Soul, LLC
Refined Body & Soul (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or opt in to receive communications from us, including SMS messages.
1. Information We Collect
We may collect the following categories of information:
Personal Information You Provide
Name
Email address
Mobile phone number
Mailing address (if provided)
Appointment details
Any information submitted through forms, bookings, or inquiries
Communication Information
SMS opt-in/opt-out records
Message history
Email communication history
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Date and time of access
This data may be collected through cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our services
Schedule and confirm appointments
Respond to inquiries
Send requested information
Send SMS communications (if you have opted in)
Improve website performance and user experience
Comply with legal obligations
We do not use your information for unlawful purposes.
3. SMS Communications & Opt-In
If you provide your mobile number and opt in, you agree to receive SMS messages related to:
Appointment confirmations and reminders
Customer support responses
Requested information and follow-ups
Occasional promotional updates (if subscribed)
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchase.
We maintain records of consent in compliance with applicable regulations.
4. Mobile Information Sharing Statement (Required for A2P)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies & Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
Improve website functionality
Analyze traffic and usage trends
Enhance user experience
You may disable cookies through your browser settings; however, some features of the site may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no transmission method over the internet is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. User Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for communications
To exercise your rights, please contact us at:
📧 [Insert Email Address]
📞 [Insert Phone Number]
9. Third-Party Services
We may use third-party service providers (such as CRM platforms, payment processors, and messaging providers) to help operate our business. These providers are contractually obligated to protect your information and use it only for authorized purposes.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Information
If you have questions about this Privacy Policy, please contact us at:
Refined Body & Soul
[Insert Business Address]
Email: [Insert Email]
Phone: [Insert Phone Number]
12. Contact Information
Refined Body and Soul, LLC
2515 W Cadbury Dr
Email: [email protected]
Phone: (208) 841-6996